Our Approach

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Our Approach

Regulatory, technical and technological shifts have profoundly changed the construction industry. As a leading supplier to the plumbing industry with over three decades of experience, RFT keeps pace with industry changes, and we are well placed to partner with construction professionals. 

 

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Products

We differentiate ourselves by providing total solutions to our customers' plumbing needs. Working with manufacturers worldwide, it is our goal to continuously improve and develop products to meet our customer’s challenges in today's market.

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On-Site Training

With the wide range of products, we work closely with our customers to ensure product specifications are correct. We are dedicated to supporting our customers on every aspect of their project, including on-site training and installation.
 

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Surpassing standards

It is our policy to provide a range of products and services that meet the requirements of our customers. Our product range is tested by third-party laboratories accredited to ISO/IEC 17025 to assure customers of the quality of our products. At the same time, RFT is committed to unrivaled before and after-sale services with support initiatives in place for every customer channel.

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Extended service

For press tools that need to be serviced or repaired, it is reassuring to know that is carried out at our own service depot. Our team of qualified technicians are trained to maintain and repair REM and Novopress press tools, with genuine replacement parts from the manufacturer further attesting our commitment to complete customer satisfaction.